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In the Know – ACC News and Views
ACC Embraces AI to Boost Efficiency and Client Experience
This article explores ACC’s pioneering trial of Microsoft’s AI tool, Copilot, making it the first government agency in New Zealand to integrate generative AI into its workflows. With significant productivity improvements, enhanced accessibility for staff with disabilities, and strict data security measures, ACC’s AI initiative is shaping the future of public service efficiency. The trial’s success is now guiding other government agencies in adopting AI-driven solutions.
Advocates Urge Enhanced Support for Young Stroke Survivors
This article highlights the unique challenges faced by younger stroke survivors in New Zealand, who often struggle with delayed diagnoses, limited financial support, and inadequate rehabilitation services. Featuring personal stories and insights from advocacy groups, the piece underscores the urgent need for improved support systems, tailored return-to-work programs, and comprehensive rehabilitation services.