At accadvisor.ai, we strive to provide our users with reliable and valuable medico-legal advice tailored to assist with their ACC claims in New Zealand. We understand that circumstances may arise where you may need to request a refund. This policy outlines our approach to refunds for both our subscription options: the $4.99 one-day trial and the $49.99 monthly subscription.
One-Day Trial Subscription:
Monthly Subscription:
All payments for accadvisor.ai subscriptions are processed securely via Stripe. Any issues related to payment processing, including disputes or chargebacks, should be addressed directly with Stripe in accordance with their terms of service.
If you believe you have a unique situation that warrants a refund or if you have any questions about our refund policy, please contact our support team at support@accadvisor.ai. We will review your request and respond as promptly as possible.
This refund policy may be updated from time to time. We encourage you to review it regularly to stay informed of any changes.
Effective Date: 1st October 2024
This policy ensures clarity on refund eligibility and emphasizes the non-refundable nature of the trial subscription while providing clear guidelines for the monthly subscription.